IMPORTANT NOTICE

To celebrate Chinese National Day, our company will be on holiday from September 29th to October 5th.

We are sorry that there will be a slight delay in customer service and delivery during this period.

In order to get your package earlier,  please place orders as soon as possible!

Search the help pages
(Does not search for items or products)

10 . How do you deal with those temporarily unavailable items after I place an order?

For the goods unavailable temporarily, we will provide some similar products for you to choose replacements. There are some other options if you don't like the products we choose for you.

A. You can choose replacement yourself and email us;

B. We can ship them to you with your next order when get them restocked;

C. We can send you these goods as soon as we get them ready.

D. You can cancel the goods unavailable and we will credit you for them. Then you can use your credit for your next order.

E. We can refund you for these goods unavailable.

Can't find the answer you are looking for? Contact Us

close

Confirm

close

Please Note

OK
Country/Region:

Search by Image

·Search pandahall with an image instead of text. Try dragging an image here.

  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.
  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.

Uploading File