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7 . How can I know the status of my order?
You can check the status of your order including the real-time preparation information from the “My Orders” of your account on our website. Our customer services representatives will also keep you updated with the status of your order by sending you emails.
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- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.Do I need to pay any other fees when the package arrives?
- 9.How is the replacement discount calculated?
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Shipping & Delivery
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Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
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- 14.Measurements.
- 15.What is acrylic CCB coating / What is CCB Material?
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- 18.What's the difference between shell pearls and freshwater pearls?
- 19.Why do the chains fade?
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Customer Show Audit Rules
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- 5.Why do my submissions not approved?
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- 8.Why I can't upload beadwork images?
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