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1 . About us

About us

Founded in 2003, PandaHall has grown into a trusted partner in the jewelry, accessories, and crafts industry. We serve both retail and wholesale markets, offering a wide selection of high-quality products, from DIY jewelry supplies to accessories and crafting materials. As a SquareTrade Verified Seller, we support over 170,000 active customers across nearly 200 countries worldwide. With a strong supply chain and a well-established logistics network, we provide an outstanding one-stop shopping experience for jewelry-making enthusiasts and businesses around the globe.

PandaHall serves a diverse customer base and is committed to providing the most competitive pricing for each group. Whether you’re a DIY enthusiast, a professional jeweler, a boutique owner, or a large wholesaler, PandaHall offers a wide variety of materials and finished products to meet your needs. Additionally, PandaHall provides flexible ordering options, from small retail quantities to bulk orders and even sub-batch processing—there’s always something for you.

Why choose PandaHall

PandaHall follows a customer-centered philosophy and is dedicated to providing you with comprehensive service that you can count on.

  • High-quality Commodities

    PandaHall has nearly 30,000 long-term quality suppliers offering over 700,000 quality products, which are regularly updated based on market trends. Each product undergoes rigorous screening and multiple quality checks from selection to packaging.

    About Us

  • Preparation time Guarantee

    In-stock items typically ship within 2-3 working days. For overstock or pre-sale items, we aim to restock within 8-10 working days. If restocking takes over 15 working days, a $3 per-item coupon will be offered. You can find more details in Panda On-Time Service policy.

    About Us

  • Reliable Shipping

    We offer nearly 40 different shipping methods worldwide, including UPS, DHL, FedEx, and more, to meet the diverse shipping and customs clearance needs of our customers. Selected shipping options support duty-free delivery, you can check the free duty label for full details.

    About Us

  • Secure Payment

    PandaHall offers a variety of secure payment methods, including PayPal, credit card, bank transfer and so on. The system also supports a wide range of currencies, so you can rest assured that you can use your local currency for crypto transactions.

    About Us

  • Repacking Processing Services

    PandaHall offers customized repackaging services, including beads splitting, chain cutting, and packaging in paper cards or plastic bags, etc. We can help you reduce production costs with our professional services and high-quality materials.

    About Us

  • Reliable After-sales Support

    We have a professional customer service team that supports English, Japanese, Spanish, French, Russian, German, and Italian. In addition to email and phone support, we also offer WhatsApp contact to promptly address any questions you may have, from order inquiries to complaints.

    About Us

  • Powerful Family Site Ecosystem

    We have a powerful family site ecosystem. PandaWhole provides exclusive services for large-volume wholesale clients, and PandaHall Elite serves customers who want to visit our UK stores or join offline exhibitions. Member data is interlinked across all family sites.

    PandaHall Elite – Location & Directions

    Planning to visit our UK warehouse store? We’d be delighted to welcome you!

    About Us About Us About Us

    Address
    Pandahall Elite, Unit 4, the Provident Industrial Estate, Pump Lane, Hayes, UB3 3NE

    Opening Hours
    Monday - Friday, 9:00 AM – 5:30 PM

    Contact
    Tel: 020 3915 9259
    Email: [email protected]

    Map
    Free Parking

    About Us About Us

    Warehouse Address

    Nearby train and bus stations

    About UsHayes and Harlington station15 mins walking distance to our warehouse

    About UsHayes town bus station10 mins walking distance to our warehouse

    To ensure we deliver the best tailored service to you, all visitors are required to book an appointment in advance. You may reach us via email at [email protected] or by phone at 020 3915 9259.
    You can also submit your appointment request through our official website:
    https://www.pandahallelite.com/about-us/about-us.html

Company Name: Ecworld International Limited Company Address: Room 701, Unit 108B, 7/F, Tower B New Mandarin Plaza 14 Science Museum Road Tsim Sha Tsui, Kowloon, Hong Kong (The address doesn't accept returns)
E-mail: [email protected] Tel: +852 52392323

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