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FAQ
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- 9.Can I make any changes to my order And how?
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- 13.How do I save on shipping?
- 14.Do you ship to PO Box?
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- 17. Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
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Price & Discount
- 1.What's your discount policy?
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- 3.Why are your prices so good?
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- 5.Does your price include duties or VAT How much tax do I need to pay?
- 6.If I place a purchase over 2000 dollars, when the 15% discount will be provided before paying?
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- 1.How to select products at PandaHall ?
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- 3.How long does it usually take to process orders?
- 4.Do you have a minimum order quantity?
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- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.How much is the TOTAL cost I need to pay for my order?
- 9.How soon can I receive my order and how much will the freight cost be?
- 10.How to calculate the replacement discount?
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Payment Info
- 1.What's the payment method?
- 2.How to make a payment?
- 3.How to make a payment via Paypal?
- 4.What can I do when i can not make payment for my order through Pandahall?
- 5.How to apply my credit left on Pandahall to my new order?
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- 7.How do I do if my country Isn't available In PayPal?
- 8.How Can I Contact PayPal Customer Service?
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Shipping & Delivery
- 1.How long does it take to ship my goods from China to my country?
- 2.How much will I have to pay for shipping?
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- 5.Do you ship to PO Box?
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- 11.When can I get the information about my package online?
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- 17.Up to 50% Off Shipping fee for all countries!
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Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
- 11.Are all your porcelain beads Lead Free?
- 12.Are zinc alloy beads Nickel Free?
- 13. Is Wool cord indeed in wool?
- 14.Measurements.
- 15. What is acrylic CCB coating / What is CCB Material?
- 16.What is the difference between Platinum plated metal components and Silver plated metal components?
- 17.Is nylon treated the same as polyester?
- 18.What's the difference between shell pearls and freshwater pearls?
- 19.Why do the chains fade?
- 20.Are all the goods in red copper color and antique bronze color nickel free?
- 21.Austrian Crystal Beads & Elements
- 22. What's your Tibetan silver beads, What's the difference between Tibetan silver and Sterling silver?
- 23.Are Cloisonne beads Nickel Free?
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Customer Show Audit Rules
- 1.How to upload your beadwork images to get more coupon value?
- 2.Can anyone submit customer work images?
- 3.What are the submission rules?
- 4.How much coupon value can I get?
- 5.Why do my submissions not approved?
- 6.How to get more Cash Coupon?
- 7.How will I know if my submission is accepted or declined?
- 8.Why I can't upload beadwork images?
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As registered member you can conveniently make online orders, inquiries and comments at PandaHall. And you can avoid the hassle of repeatedly keying in the same information for your future online purchase from this website.
You can also check your orders by communicating with PandaHall customer services representatives. Most importantly, you can get a handsome discount on goods and excellent services provided by us at PandaHall. Please go to Discount Policy for the details.
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