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14 . Do you offer FREE Shipping?
Shipping costs are calculated based on the weight and volume of the items in your order, the destination, and the shipping method selected. We irregularly offer free shipping with certain conditions. Any such offers will be clearly notified in our website. Please pay attention when placing the order.
But if the gross weight of your order is very heavy and you don't need the goods urgently, we recommend that you ship the goods via sea freight to save the cost.
Currently, for heavier orders, we offer Sea Freight to Door service to some countries, shipping time and shipping cost will be based on the information shown when placing the order. Available shipping methods can be found by clicking here.
In addition to Sea Freight to Door, we can also provide sea freight to the port service if you need. However, please prepare the port information in advance and contact customer service [email protected] to confirm all the details.
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- 1.How to select products at PandaHall ?
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- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.Do I need to pay any other fees when the package arrives?
- 9.How is the replacement discount calculated?
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Shipping & Delivery
- 1.Shipping Offers and Guidelines for You
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- 3.Do you ship to PO Box?
- 4.Do you offer FREE Shipping?
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- 7.How to buy items with shipping restrictions?
- 8.Can I change the shipping address after placing an order?
- 9.How can I trace my shipment?
- 10.When can I get the information about my package online?
- 11.What if the goods arrive damaged?
- 12.What if the package lost?
- 13.About the volumetric weight of your shipment
- 14.UPS contact phone number in main destination countries
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- Customs & Duties
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Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
- 11.Are all your porcelain beads Lead Free?
- 12.Are zinc alloy beads Nickel Free?
- 13.Is Wool cord indeed in wool?
- 14.Measurements.
- 15.What is acrylic CCB coating / What is CCB Material?
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- 17.Is nylon treated the same as polyester?
- 18.What's the difference between shell pearls and freshwater pearls?
- 19.Why do the chains fade?
- 20.Are all the goods in red copper color and antique bronze color nickel free?
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- 23.Are Cloisonne beads Nickel Free?
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Customer Show Audit Rules
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- 5.Why do my submissions not approved?
- 6.How to get more Cash Coupon?
- 7.How will I know if my submission is accepted or declined?
- 8.Why I can't upload beadwork images?
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