IMPORTANT NOTICE
To celebrate Chinese National Day, our company will be on holiday from September 29th to October 5th.
We are sorry that there will be a slight delay in customer service and delivery during this period.
In order to get your package earlier, please place orders as soon as possible!
Search the help pages
(Does not search for items or products)
1.Click here to jump to My Account page.
2.From this page you will see:
3. Click on “ All Orders ” in the upper left corner, it will jump to this page. You can search the order you need according to order number, order status, order date and item code / name.
In the table below, you can see the basic informations of all your orders, including expected dispatch date and estimated delivery date. And In the rightmost column, you can choose the actions to be performed on this order.
You can also combine delivery of severel orders in this page. Please note that only the orders in pending / preparing / prepared status can be combined.
4. Click the order number of one order, you will see all specific informations about this order including the tracking information.
You can click “Download All Images” to download all watermark-free product images of your purchased items.
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