IMPORTANT NOTICE

To celebrate Chinese National Day, our company will be on holiday from September 29th to October 5th.

We are sorry that there will be a slight delay in customer service and delivery during this period.

In order to get your package earlier,  please place orders as soon as possible！

Home Help Center

Search the help pages
(Does not search for items or products)

1 . How to use Coupon?

  • PandaHall has two types of coupon as the following:
  • • One type is sent to your account which was already activated, and you may use it directly before placing order;
  • • Another type is public coupon which you need to activate first by yourself.
  • 1. How to Activate the Coupon?
  • Please go to My Account > Coupon to activate the coupon by yourself as the following image.
  • 2. Use the Coupon for your Order
  • a) Shopping Cart
  • When you have available coupons in your account, we will automatically tick the best coupon based on the items you are going to check out. Of course, you can also enter other coupon codes here.
  • Click View more coupons >> to see all the coupons in your account (both available and unavailable).
  • b) Place Order
  • c) Pay for Order
  • 3. Please note the scope of the coupon
  • a) If the coupon shows "all", it means that all items are eligible for this offer.
  • b) If the coupon shows "Only for PandaHall Selected", it means that only items with the mark of PandaHall Selected can enjoy this offer.
  • c) If the coupon shows "Only for PandaHall", it means that this offer can be used for all items except those marked with PandaHall Selected.
  • d) If the coupon shows "Only for PandaHall(IOS APP)", to use this coupon, you need to download the ios app PandaHall Beads from App Store and this type of coupon can be used for all items except those marked with PandaHall Selected.
  • e) If the coupon shows "Only for PandaHall(Android APP)", to use this coupon, you need to download the app PandaHall Beads from Google Play and this type of coupon can be used for all items except those marked with PandaHall Selected.
  • f) If the coupon shows "Only for PandaHall Selected(IOS APP)", to use this coupon, you need to download the ios app PandaHall Beads from App Store and this type of coupon can only be used for all items with the mark of PandaHall Selected.
  • g) If the coupon shows "Only for PandaHall Selected(Android APP)", to use this coupon, you need to download the app PandaHall Beads from Google Play. And this type of coupon can only be used for all items with the mark of PandaHall Selected.
  • Terms & Conditions
  • • Coupon is ONLY for product cost, excluding shipping fee;
  • • Each coupon code can be used for only ONLY;
  • • One order can be paid by only ONLY coupon;
  • • PandaHall reserves the right to the ultimate interpretation of the above terms & conditions.
  • If you have any question, please feel free to contact us.
Next: How to get coupon?
<< Back

Can't find the answer you are looking for? Contact Us

close

Confirm

Confirm Cancel
close

Please Note

OK
Country/Region:

Search by Image

·Search pandahall with an image instead of text. Try dragging an image here.

  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.
  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.

Uploading File