IMPORTANT NOTICE

To celebrate Chinese National Day, our company will be on holiday from September 29th to October 5th.

We are sorry that there will be a slight delay in customer service and delivery during this period.

In order to get your package earlier,  please place orders as soon as possible!

Search the help pages
(Does not search for items or products)

10 . How to pick up your goods if ship by Air Freight and Sea Freight?

Once your goods are shipped out, we will send the shipping documents (B/L and Invoice) to you. The shipping company will contact you once the goods arrive at the destination port. Once the goods arrive at your destination port, you can pick up the goods from the port with the shipping documents, but you need to do custom clearance. Every country has different custom policy, you also need to pay some extra fee that depends on each country's requirement, you'd better inquire from your local custom or agent for details. If necessary, you can find an agent to do the custom clearance and pick up the goods for you.

Can't find the answer you are looking for? Contact Us

close

Confirm

close

Please Note

OK
Country/Region:

Search by Image

·Search pandahall with an image instead of text. Try dragging an image here.

  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.
  • 1. The image must be in one of the following formats: .jpg, .png, .jpeg, .bmp, .gif, .webp, .tiff, .ppm
    2. The size of the image should be less than 5M!
    3. The image length and width must be greater than or equal 200 pixels and smaller than or equal to 1024pixes.

Uploading File