Search the help pages
(Do not search for items or products)

2 . How to Change the Basic Information on My Account?

You can click here to go to the 'My Account' page, then click the 'Account Setting' button next to your username to edit your account information.

1. My Profile

Click the 'My Profile' tab, enter your new username, and click 'Save'.

※ There are currently several simple questionnaires on this page. If you haven't filled them out yet, you'll need to complete them before you can save any changes to your profile. In the meantime, you can earn 500 bonus points for completing the questionnaires.

2. Change Password

Click the 'Change Password' tab, enter your new password, and click 'Save'.

Please note that you must enter your old password on this page to update it. If you don't remember your original password, please click here for instructions on how to retrieve it.

3. Change Email Address

Click the 'Change Email Address' tab, enter your new email address and verification code, then click 'Save'.

If you have any questions, feel free to contact our customer service.

Was this information helpful?

Yes No

Thank you for your feedback.

Can't find the answer you are looking for? Contact Us

Confirm

Confirm Cancel

Please Note

OK
Country/Region: