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PandaHall Beads APP
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4 . How to apply my credit left on Pandahall for my new order?
In the final step "Make Payment" after placing the order, our system will ask if you would like to apply your credit to your new order, Yes is the default answer. Just go ahead to make payment and your credit will be used for your new order.
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- 2.How to Change the Basic Information on My Account?
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- 8.Can I make any changes to my order And how?
- 9.How do you deal with those temporarily unavailable items after I place an order?
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- 11.Can we pay the shipping in the destination?
- 12.How do I save on shipping?
- 13.Do you ship to PO Box?
- 14.Do you offer FREE Shipping?
- 15.Can I purchase the goods in mixed colors or sizes?
- 16.Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
- 17.What can I do if I could not find the goods on your website?
- 18.Can I use your pictures or descriptions on my website?
- 19.What if the goods arrive damaged?
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- 22.What's your return policy?
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New User--Guide
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- 6.Does PandaHall has MOQ?
- 7.How to place an order?
- 8.How to find more cost-effective goods?
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- 10.How to switch language and currency?
- 11.What's the payment method?
- 12.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
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Ordering Info
- 1.How to select products at PandaHall ?
- 2.How to place an order?
- 3.How long will it take to receive my order?
- 4.Do you have a minimum order quantity?
- 5.Can I make any changes to my order And how?
- 6.How can I know the status of my order?
- 7.How do you deal with those temporarily unavailable items after I place an order?
- 8.Do I need to pay any other fees when the package arrives?
- 9.How is the replacement discount calculated?
- 10.How can I do If the products in my order are short of stock?
- 11.Policy on Panda On-Time Service for Pre-Ordered Items
- 12.Ordering Instructions for Guests
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Payment Info
- 1.What's the payment method?
- 2.How to make a payment?
- 3.How to make a payment via Paypal?
- 4.What can I do when i can not make payment for my order through Pandahall?
- 5.How to apply my credit left on Pandahall to my new order?
- 6.How to make a payment for my order via credit card?
- 7.How do I do if my country Isn't available In PayPal?
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Shipping & Delivery
- 1.Shipping Offers and Guidelines for You
- 2.Inquiry about Shipping Range, Shipping Options, Shipping Cost and Time Limit
- 3.Do you ship to PO Box?
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- 7.How to buy items with shipping restrictions?
- 8.Can I change the shipping address after placing an order?
- 9.How can I trace my shipment?
- 10.When can I get the information about my package online?
- 11.What if the goods arrive damaged?
- 12.What if the package lost?
- 13.About the volumetric weight of your shipment
- 14.UPS contact phone number in main destination countries
- 15.DHL contact phone number in main destination countries
- 16.How to pick up your goods if ship by Air Freight and Sea Freight?
- 17.Exclusive Discounts for New Members
- Customs & Duties
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Products Resource
- 1.When I order 1000 beads, why is the quantity I get not exactly 1000?
- 2.Why are the goods in mixed color I received not exactly the same color as pictured on your website?
- 3.Can I purchase the goods in mixed colors or sizes?
- 4.Are all your products available in stock?
- 5.How can I require from one item two different colors for the minimum quantity?
- 6.What can I do if I could not find the goods on your website?
- 7.Can you provide your findings plated in silver color, gold, copper, black or antique bronze?
- 8.About Real Gold Plated Jewelry
- 9.About Stainless Steel and Silver Jewelry
- 10.How to Prevent Your Resin from Yellowing?
- 11.Are all your porcelain beads Lead Free?
- 12.Are zinc alloy beads Nickel Free?
- 13.Is Wool cord indeed in wool?
- 14.Measurements.
- 15.What is acrylic CCB coating / What is CCB Material?
- 16.What is the difference between Platinum plated metal components and Silver plated metal components?
- 17.Is nylon treated the same as polyester?
- 18.What's the difference between shell pearls and freshwater pearls?
- 19.Why do the chains fade?
- 20.Are all the goods in red copper color and antique bronze color nickel free?
- 21.Austrian Crystal Beads & Elements
- 22.What's your Tibetan silver beads, What's the difference between Tibetan silver and Sterling silver?
- 23.Are Cloisonne beads Nickel Free?
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Customer Show Audit Rules
- 1.How to upload your beadwork images to get more coupon value?
- 2.Can anyone submit customer work images?
- 3.What are the submission rules?
- 4.How much coupon value can I get?
- 5.Why do my submissions not approved?
- 6.How to get more Cash Coupon?
- 7.How will I know if my submission is accepted or declined?
- 8.Why I can't upload beadwork images?
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